you know there are some times that you just feel like beating some guy up along the street.... maybe it is his hairdoo or maybe its his face or some really bad fashion sense... ok maybe not for your case well neither is it for mine... because those are really uncalled for.... but there are some times when it is really called for... LIKE WHAT HAPPENED TO ME TODAY DAMN IT... BE CAUSE OF THAT @*& )@&( i nearly started swearing all over again i nearly made his face look like his backside.... idiot...
i was happily exploring telok belangah because i was early for dinner and i so happened to chance upon red dot museum and started walking the entire area... so there i was admiring the architecture and rustic feel of the place when this old guy comes up to me and asks me in chinese, "i am hungry do you know of anywhere where i can eat, i am not familiar with this place." and yes i understood him perfectly well my chinese has improved... so i replied IN CHINESE "there is a hawker just down the street." then he said thank you then introduced himself and asked me to introduce myself... so yea ok... bla bla bla... then he asked if he can just talk to me for 5mins like a friend so i was like ok... i was starting to think this guy is weird... but oh well i jst played a long for a while just to be polite... then he stared to say, i think you are very handsome so i was like ok thank you... "it is good you know i like looking at handsome guys and i think you are beautiful do you like looking at handsome guys?" i was like oh shit what is he getting at so i just kept quiet and gave him that... what the hell are you saying kind of face...
then he said "its ok if you know i was born like that i like to see handsome guys do you? i like you you know..." at that point i knew perfectly well what he was getting at so i told him i had to go bla bla bla... he tried to persuade me to stay and talk but i managed to wiggle my way out so he said "ok it was nice meeting you.." and extended to shake my hand so i was a bit weary whether i should or not but any way i did because i had my left fist aimed to break his nose already if he tried anything... then once we broke the hand shake, he asked, "can i hug you?" i was like cursing and swearing in my head and i just said turned and walked away and said no... bloody hell this is the second time this happened...
i think it has something to do with the way i dress... do you think i look gay? yea you the one that is reading this... damn it... and i have been spooked out since then till now.... damn it if not for the damn laws of this country he would have two butts one on his rear and one on his face... sorry for the crude language but i seriously need to let it out... damn it bloody gay... buy a can of hotdogs and knock yourself out... damn it.... brrrrrr.... anws thats for today after that i rushed to the restaurant to find some form of safety...
well work update: screwed up big time. did double check-in. commited the worst sin a receptionist could do. lucky i still have job. the end.
P.S. sorry for the crude language again....
friends always care
23:58
the service industry pays peanuts and guests look down on you and shout down your neck because they think you are servants... we may be there to serve them but we are not their servants...
well other than all that i must say the serivce industry is really fulfilling when you do make someone's day... i actually feel really happy when i get home... though tired, i feel really really good about what i did in the day...
there was once this little girl threw up at my counter... and man did i feel like puking too... like really... i was trying not to think about the stench and check the guest in asap so that they could attend to their daughter... but seriously i nearly threw up... well other than that... i said my farewell and handed a littly lolly to the girl and you should have seen the smile on the mother's face... that was enough to brighten my day... but i still didnt have any appetite after that...
then earlier on today i managed to upsell a superior room to a deluxe suite... haha the family seemed really contented about it... and man was i contented when i heard i get commission muahahhaa... tried doing it again this time trying to push up a pool view room to one category up which is a garden terrace but oh well... twice i tried twice i failed... well but it was worth the try...
there were many other situtations that just the smiles from our guests can change how you feel about the day.... ohhhh... and there was this guy... a few days back... checked him in and his room wasnt ready... typical singaporeans would be screaming their heads off but all he did was give a serious face said calmly, i am really tired and i need a room... and man that scared me more all the screaming... so i tried to rush a room... got him a drink but an hour later the room was still not ready... i wanted to provide him with a rest room first but he didnt want... all he said was, without shouting, let me talk to your manager... i was freaking out then... man he is good... bla bla bla... managed to get him another room but today he called me by name, joel i would like to check out now... that kinda felt really good actually... but sadly i cant check him out because i am a trainee and well what ya knw his bill had problems... damn... and i didnt know... i went over to ask him casually how his stay was... my collegue wispered in my ear... its not ok.... i was like sheshhh damn should have kept quiet...
well but i must say i do have a disadvantage in this industry... believe it or not, size does play a role in the way guests treat you... it is easier to shout scold and scream down a guy that is smalled size than some one that is bigger... in literal translation, looking down on someone... i guess thats how the phrase came about... and it really is true... oh wells... i guess i need to buff up....
anws i am tired... going to do the shift i dun like the most, B2 shift... 2 - 11pm... start late, end late... and it seems as if the shift is longer than normal... you see the sun above you when you go to work and it is pitch black when you end work... oh wells i am off...
friends always care
20:41